Our customer service department are available between 9am – 4pm Monday to Friday (exc. Bank Holidays).

We will aim to handle your enquiry as soon as possible, and we ask that you help us by having your order ID/Order number to hand when you contact us so we can assist you quicker. 0208 536 6698

Our business address for collections is Travel Luggage & Cabin Bags, Unit 2, Rima House, Barking, IG11 0RH – however please contact us well in advance before planning any journey to collect an item or for any other matters.

Have you checked our FAQ section yet? We have a wide range of common questions answered in this section.

(Alternatively, please fill in the form below and we’ll get back to you as soon as possible)